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👩🏻‍🏫 Frequently Asked Questions​ | FAQ

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Don’t be shy - we promise we’re really nice.

For help with an existing order, including order status, returns and exchanges, or billing and payment issues, please email us. We’re here to help.

Please be sure to check the FAQ before contacting us. Please note that depending on the content of your inquiry, it may take some time for us to respond.

〒150-0041
東京都渋谷区神南1丁目11−4 FPGリンクス神南 5F

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Business Hours: Weekdays, 10:00 - 17:00
*No phone calls on Saturdays, Sundays, and holidays
TEL: 03-6675-3907 (Available only in Japanese)

We want to hear from you. Please feel free to email 📧 contact@degutijapan.com or fill out the form below.